Medicentres Family Care Clinics is a healthcare provider dedicated to providing quality family healthcare services to the community. The clinic offers options for both walk-in and scheduled appointments, either virtually or in person. Patients note that staff do their best to see many patients quickly without sacrificing care, emphasizing that this is not a fast-food service but a place committed to thorough treatment.
Patients praise Dr. Kelly for his attentive and caring approach, with some having trusted him for over 30 years. While wait times can sometimes extend beyond scheduled appointments—often around an hour and a half—the quality of care from Dr. Kelly makes the wait worthwhile for many. The staff are appreciated for their kindness, patience, and efforts to help those in urgent need, such as during health crises like asthma attacks or heart issues.
Recent reviews highlight the clinic's efficiency and the attentive care provided by Dr. Michael and the nurses, who are described as polite and attentive to patient needs. The clinic's location in the plaza, with an x-ray clinic nearby, allows for quick and convenient visits, often completing all necessary procedures in about two hours. Despite some challenges with booking practices, patients feel confident in the clinic’s ability to deliver excellent care and trust their staff and providers.
I have been coming to Hermitage Medicenter to see Dr Kelly for over 30 years. Of course wait times at Medicenters are an issue, but don’t blame the centres. There are major problems with healthcare issues in our Province, ( and country ) most can be attributed to government policies. Hermitage Medicentre is as good or better at doing their job than any similar centre. I trust them completely.
Horrible experience here. Came for a simple checkup as I had been experiencing some chronic pains. Made an appointment to see Dr. Baxter at exactly 2:15 pm. I was called to do my
vitals at around 2:40pm and was given a room at 2:45 pm. Waited in the room for about 1 hour and a half before asking the staff if the Dr had forgotten, but was assured she had not. At 4:30 pm I STILL did not see Dr. Baxter and was informed by the staff that she had decided to take a “personal” appointment with her accountant. I was extremely dissapointed and upset. I ended up having to leave without seeing the doctor by 4:45 after TWO hours of sitting in the waiting room. The level of professionalism… read full review
Dr Michael was awesome also the nurses were great very polite and attentive in regards to everything I needed even have an xray clinic almost right beside the clinic in the same Plaza and It only took me about 2 hours for total completion of my doctor visits
12747 50 St NW, Fort Saskatchewan, AB T5A 4L8
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.