Reliance The Furnace Company is a trusted provider of heating, air conditioning, and plumbing services in and around Edmonton. The company's team of home comfort advisers offers installation and repairs for various systems, including furnaces, air conditioners, water heaters, and water filters. Reviewers praise the company's technicians for their professionalism, politeness, and attention to detail. The service representative is particularly commended for his honesty, expertise, and ability to explain complex issues in a clear manner. Another technician is praised for his knowledge and ability to diagnose and solve a recurring problem. Overall, Reliance The Furnace Company is committed to providing high-quality service and genuine care for customer satisfaction.
The installers are described as excellent, respectful, and professional, completing the work quickly and without leaving a mess. Customers appreciate the company's ability to deliver and install generators, ensuring their homes continue to function even during power outages. The technicians also perform annual maintenance on furnaces and air conditioners, with reviews highlighting their punctuality, friendliness, and helpfulness. They often take time to explain the systems and give tips on user maintenance to help prolong the life of units. For water tank issues, technicians like Jessie are known for being punctual, professional, and knowledgeable in assessing problems and providing solutions. Customers have also noted that the service team is willing to go above and beyond, such as dropping off furnace replacement filters when needed. While there have been some delays in communication and scheduling, overall, Reliance The Furnace Company remains a reliable and trusted provider of home comfort solutions.
Our technician was very polite and courteous. He was very patient explaining our new thermostat and how it worked. He reviewed it again before he left. He also recommended we think about adding a purified air cleaner to our furnace and it’s benefits.
Reliance provided excellent service. The representative who answered our call was respectful, patiently gathered all the details, and answered every question clearly. They quickly connected us with a technician, and our air conditioner was fixed within a few hours of our first call. We truly appreciated the prompt, professional, and efficient service.
Our technician was amazing. She was prompt, courteous, and very knowledgeable. We appreciated Eik taking the time to explain everything to us and what to watch out for. We would definitely recommend Eik and Reliance for all of your heating and plumbing needs!
8545 Coronet Rd, Edmonton, AB T6E 4N7
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