About PetSmart
PetSmart is a renowned pet supply and services retailer, offering a vast array of products to cater to the needs of various pets, including dogs, cats, birds, fish, and small animals. The business prides itself on providing exceptional customer service, with staff members like Monet, who demonstrate patience and care when handling pets during grooming sessions. Reviewers have praised the knowledgeable and friendly staff, who are always willing to assist with questions and provide helpful advice. The stores are clean, bright, and well-maintained, making for a pleasant shopping experience. PetSmart also offers additional services, such as dog training, pet grooming, and boarding, making it a one-stop-shop for pet owners.
I had THE BEST service & experience at this Petsmart this morning !!!! SALLY you are the kindest soul ! She was so helpful helping me install the app I had no idea how to. It was a miserable day but she was a ray of sunshine !!!!!
I don’t think I’ve ever been so baffled from an interaction with a store employee before. I asked them if they carried Feliway, and she asked me if I “tried looking at a shelf?”
I’m not sure if she misheard me or was having a horrible day, I’m only giving 2 stars because the interaction was so odd it made me laugh on the drive home.
I bring my German Rottweiler here to get her nails trimmed. Kendra is the person who cuts them every time. She does such an amazing job. I am too nervous to do it myself, and I've been bringing my dog here ever since she was a puppy. I have full trust with Kendra, and she delivers every single time. Thank you, and from the bottom of my heart, I really appreciate you.