About PetSmart
PetSmart is a well-known pet supply retailer that offers a wide range of products and services for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the cleanliness and organization of the store, as well as the friendly and helpful staff. Many customers have shared positive experiences, like adopting a lovely kitten and receiving kind assistance throughout the process. However, some shoppers have mentioned that the store can be busy at times, leading to long lines, especially when there are fewer staff available. Despite this, the staff are described as pleasant and work efficiently. PetSmart also provides great prices and services, including free delivery, making it a popular choice for pet owners. Overall, PetSmart offers a welcoming environment, making it a go-to spot for quality products and services.
Shout out to Michelle, what a kind beautiful soul that went over and beyond to help me with my petsmart account & just wanted me to have a quality positive experience at Petsmart. Im truly blessed to experience such amazing customer service by Michelle. Shes a good one ☝️
Hands down, best Petsmart ever! It’s my go to Petsmart and its never fail to live up to their high quality kind customer service standards! Highly recommend this petsmart!!! (:
We lined up an appointment to try and find a kitten. The staff were friendly, helpful and patient as getting a pet is an important decision. Great selection of products and animals.
Friendly and knowledgeable staff. The only issue I encountered was that their engraving machine has been out of order for a while now. I had to get my pets tag engraved at another location which was inconvenient.