Pet Valu is a welcoming neighborhood store dedicated to providing pets with everything they need to stay healthy, happy, and active. With a great selection of pet food, treats, toys, and accessories, Pet Valu also features specially trained Animal Care Experts ready to assist customers in finding the best nutrition and products for their pets.
Customers appreciate the friendly staff who prioritize making both pets and their owners feel welcome. The store offers convenient services, including a self-serve dog washing station equipped with dog treats, shampoos, conditioners, towels, and a blow dryer. However, the wash station is elevated, and may not be suitable for dogs with mobility issues. While some customers noted that the blow dryer attachment can be problematic, overall feedback highlights a positive experience.
Pet Valu has received praise for its exceptional customer service, with employees going the extra mile to help find specific products. For instance, when searching for winter boots, staff proactively contacted other locations to secure the correct size. With a spotless dog wash and a variety of shampoo options, Pet Valu is highly recommended by its customers for its excellent service and commitment to pet care.
Katie and Kendra are awesome! I went in today to get some cooling mats for the dogs. They both greeted me right away and walked me over to what I needed. Super friendly, but not pushy. And they gave us some samples to try for our new pup with a sensitive stomach! Clean, air conditioned, and attentive.
Wonderful company, they host the adaptable pets for our rescue Hope Lives Here and collect donations as well as donate! The staff is courteous and kind to our volunteers and the pets! They make a huge difference for our rescue and have so many great items and foods that make caring for your fur baby so easy!
Amazing store with amazing staff!! They do SO MUCH for animals in the community that wouldn't otherwise stand a chance. Their partnership and commitment to Hope Lives Here Animal Rescue is truly incredible; always going above and beyond to help! Cannot recommend this store enough, they are truly awesome!
#240 Westmount Centre 111 Ave. &, Groat Road Northwest, Edmonton, AB T5M 3L7
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