About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and helpful staff, who provide excellent service and make shopping enjoyable. Many customers share positive experiences with the dog training classes, with one trainer being described as phenomenal and even remembering returning pets. Grooming services are highly recommended, with staff taking great care of pets and accommodating last-minute appointments. The selection of products is vast, with customers noting the attractive resting pillows and a great variety of soft food available, like the FRESH PET VITAL GRAIN FREE TURKEY RECIPE. Overall, PetSmart is recognized for its wide selection of products and exceptional customer service, making it a go-to destination for pet owners. Customers can shop online and pick up their orders in-store within two hours, adding to the convenience.
I had a great experience at PetSmart, and I want to thank Jimmy, the manager, for his excellent customer service. He was friendly, professional, and took the time to answer all my questions. He made me feel welcome and went above and beyond to ensure I had a positive experience. It’s clear that he genuinely cares about his customers and his team. Thank you, Jimmy, for your outstanding leadership and kindness. I look forward to shopping here again!
They have a good inventory and selection of pet food and supplies. The only downside is that it shares a parking lot with Costco and that is incredibly busy and makes it tough to find parking and leaving is a bit of a nightmare.
Today I went into this location at 1:45 PM Friday, June 18. I had a little issue regarding some cat food and the two managers and the gentleman who was working the till did a great job fixing it. Thank you to those three workers. Hey PetSmart, you got some very good people working at this location.