About PetSmart
Reviews for PetSmart
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Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and helpful staff, who provide excellent service and make shopping enjoyable. Many customers share positive experiences with the dog training classes, with one trainer being described as phenomenal and even remembering returning pets. Grooming services are highly recommended, with staff taking great care of pets and accommodating last-minute appointments. The selection of products is vast, with customers noting the attractive resting pillows and a great variety of soft food available, like the FRESH PET VITAL GRAIN FREE TURKEY RECIPE. Overall, PetSmart is recognized for its wide selection of products and exceptional customer service, making it a go-to destination for pet owners. Customers can shop online and pick up their orders in-store within two hours, adding to the convenience.
I've had an account with PetSmart for more than 2 years. I go there for our kitten we did buy for our cat before who unfortunately passed May of 2025. The discounts are great when sales are going on. The staff is always friendly they have conversations with you. They help
Petsmart has always had products for my animals. They recommended a product for my dogs upset tummy. They worked with a hyper dog who is a runner and sized her for a harness. They had everything I needed for a new puppy too.
I've brought my husky to this location previously for grooming, and the service was excellent. Rhonda did a wonderful job with her and I have been looking forward to bringing her back.
However, my most recent experience has been frustrating. I had booked an appointment for the 20th; I was called an hour before the appointment to reschedule as the groomer called out. I re-booked my dog's appointment for the 28th with the same groomer. The groomer called out again.
I've re-booked again with a different groomer to see if the service changes.