Nana Massage provides exceptional service with attentive and skilled therapists. They ensure comfortable room temperature and pressure, offering deep tissue massages and back walking treatments. The facility is always clean and welcoming. With a focus on customer satisfaction, therapists work diligently to address nagging issues and knots. Highly recommended, Nana Massage offers great value for its 90-minute sessions.
Had neck and shoulder tightness that was causing pain and limiting range of motion. Had a one hour massage with Katie. It was painful as she worked on getting out knots and pressing pressure points. She did massage, cupping, and stretching.
During the process of filling out assessment and insurance forms she came across somewhat direct. I could see how others have perceived this as poor customer service. Once the massage started I could tell she was really focused on healing my condition. I am grateful as I feel so much better.
The customer service could have been better: from the tone, to checking the forms with information, to respecting the client's choices. The massage technique and strength applied were there (although not asked for), but the attitude should have been more respectful and attentive.
I had a chance to book an appointment with Katie for 90 min. When I went there she greeted me with smile and then I told her about my shoulders pain that I have for 2 months. She did really good job to relief me from a pain. Believe me she got a lot of experience and techniques for massage i don’t think is anybody is good like her in this city.
Monday 9AM - 9:30PM
Tuesday 9AM - 9:30PM
Wednesday 9AM - 9:30PM
Thursday 9AM - 9:30PM
Friday 9AM - 9:30PM
Saturday 9AM - 9:30PM
Sunday 9AM - 9:30PM
15811 87 Ave NW, Edmonton, AB T5R 4G7
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