Lexus South Pointe

Lexus South Pointe offers an exceptional vehicle buying experience, according to customer reviews. The dealership is known for its commitment to customer satisfaction, with the sales team and financial services director providing accommodating and informative assistance throughout the process. Customers describe the overall experience as smooth, stress-free, and akin to being treated like family. The sales team, particularly Fee, is praised for their exceptional customer service. Fee is commended for truly listening to customers, understanding their budgets, and never making them feel pressured. He goes above and beyond to ensure customers feel comfortable and cared for, even offering to drive them home and arranging for their pick-up when the car is ready. The finance manager, Helan, is also highly regarded for her helpful and non-pressuring approach, ensuring customers don't end up with payments that are beyond their means. Customers express their satisfaction with the Lexus comfort and luxury, particularly the Lexus 350 RX model. They appreciate the pleasant, helpful, and welcoming atmosphere at the South Pointe dealership, as well as the small touches that make the service visits pleasant. Overall, Lexus South Pointe provides an exceptional vehicle buying experience, with a focus on customer care and satisfaction.