About Gem Cabinets
Gem Cabinets is known for its excellent service and high-quality products. Customers have praised the helpfulness and friendliness of the staff, especially the design team, with Danielle receiving particular praise for her knowledge, attention to detail, and ability to make the process easy. The installation team, including KJ and Darren, is commended for their meticulous work and problem-solving skills, often completing installations in a single day. The scheduling team, with Chris, is also appreciated for their responsiveness and ability to keep projects on track, even with tight timelines. Customers report that the follow-up process is reasonable and that any issues are handled promptly, ensuring satisfaction. Overall, Gem Cabinets is seen as a reliable choice for both new builds and renovations, with dedicated staff who truly go above and beyond, making long-term relationships with clients possible. The company’s focus on quality, helpful service, and expert team members makes it a trusted option for those looking to upgrade their kitchens with beautiful and functional cabinets.
We had an outstanding experience with Gem Cabinets from start to finish!
This was our second project working with Danielle, and once again, she was absolutely exceptional. Her attention to detail is unmatched, communication is always prompt, and her design suggestions were spot-on. Danielle was mindful of our budget and helped us make smart, beautiful choices that delivered great value without ever compromising on quality. It's always a treat to work with someone who brings such positive energy and a true passion for design.
Chris from scheduling was also a pleasure to work with—friendly, responsive, and incredibly accommodating. He was awesome at finessing the schedule to make sure everything stayed on track with our tight timeline, which made a huge difference.
As for installation, we couldn’t be happier with KJ and Darren. They make a fantastic team. Their work is meticulous, and they were always one step ahead—solving issues before we even had a chance to mention them. The end result was flawless.
We would choose Gem Cabinets again without hesitation. Not only do we trust the quality of the product, we trust the people—and in this industry, that means everything. Building long-term relationships with teams like this is what it's all about.
My wife and I dealt exclusively with Danielle through the process of selecting our cabinets for our forever home and have nothing but great things to say about our entire experience, from start to finish. Danielle was extremely knowledgable, took the time to answer all of our questions, gave insightful input when asked, but she also gave us the space and time to make our own decisions. The cabinets were one of the more difficult choices that we had to make during the design of our home and Danielle made this process so easy for us. I would highly recommend requesting Danielle for an appointment, she was amazing to work with!
I visited Gem Cabinets to choose cabinets for my new home and had the pleasure of working with Rob Price. He was incredibly patient, knowledgeable, and attentive throughout the entire process. Rob took the time to understand my vision, offered thoughtful suggestions, and made what could have been an overwhelming experience feel seamless and enjoyable. His expertise and genuine dedication to customer satisfaction truly stood out.