Reviews for Furnace Family
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.9/5
BBB: A+
Yellowpages.ca: 5/5
Furnace Family
10351 61 Ave NW, Edmonton
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I had called Furnace Family due to a grinding noise coming from my furnace fan/motor. They got in touch with me quickly after I email them and scheduling the appointment was very easy. Aaron was very professional and knowledgeable. He arrived on time and very quickly identified the issue and the part that needed to be replaced. Everything from inspection to procurement and fix took a couple of hours. Will definitely use them in the future and recommend them for furnace repairs.
Furnace wasn’t kicking on a tech from a different company came in and diagnosed it. The igniter needed replacing. Unfortunately the tech did not have the part on hand, and it was a cold Sunday. So the store wasn’t open, he could not get it.Called Furnace Family, the tech had the part and made it over within an hour to fix it. Also $100 less than quote from original tech.This would be the third time I’ve dealt with Furnace Family and they have always been amazing.
My furnace broke down on a Sunday evening. I called seven 24 hour furnace repair places that would either didn't pick up or wouldn't be able to come until the next day. After getting a recommendation from a friend, my furnace was fixed within an hour. Would highly recommend!