Dragon FX provides a welcoming and professional experience. The staff, including Rachel and Joel, are kind and knowledgeable, taking the time to explain the process and make customers feel relaxed. They work with clients to create a personalized experience, as seen with the beautiful birth flower combination tattoo designed by Joel. The business is known for its friendly and attentive staff, even during busy periods, making customers feel valued. Rachel's expertise shines through in her piercing work, ensuring a comfortable experience for clients of all ages, including children. She is praised for being gentle and informative, making adjustments as needed to ensure customer satisfaction. With a great selection of jewelry and thoughtful touches like certificates and aftercare packages, Dragon FX continues to create memorable experiences for its clients.
I came to Dragon with a mind full of questions about both the process, systems, costs, and more for piercings, as well as tattoos.
Greeted at the desk by a lovely lady named Katie, she had a ton of patience with me while I stammered over my words, as well as when I drew a blank on nearly all the questions I had.
She encouraged me to take a look at the portfolios and artistry around the shop while I attempted to remember my questions and concerns.
When I came back with a notepad filled with inquires, she gently walked me through each question and answer, both providing examples of written documentation about the details, as well as personal anecdotes about her own various… read full review
Sep 2026
5.0★★★★★
I went into Dragon FX in west edmonton mall recently and was greeted by the front end as soon as I walked in which was nice to be recognized immediately I am from out of town and was walking by so I was thinking about doing something to commemorate my trip if I end up having the time while I’m here so I thought I would quickly pop in because I had a few questions and the girl at the desk (ginger with blonde hair) was very informative, friendly and seemed more than happy to answer my questions (I am new to this sort of thing so I had a lot of concerns) She helped reassure me and gave me a brief run down on what to expect for my first tattoo. I’m really hoping I get… read full review
Sep 2026
5.0★★★★★
Came to Caleigh to get my nips and dimples pierced and she was such an angel during the whole process, she did an exceptional job when piercing my dimples and I love love love them! The jewelry quality is definitely worth the money and overall my experience was great.
