Best Buy Mobile

Nov 2023

I ordered a new Samsung galaxyS23 on line and picked up at this store on Oct. 13th. Unfortunately, the person who assisted me on the pick-up wasn't much interested in offering a helping hand. When I asked for help on transferring SIM card from my old phone to new phone, he didn't acknowledge nor respond. He even didn't look at me but just grabbled the phone and transferred Sim card. When I was trying to ask him a question, he was already walking away. It wasn't definitely anywhere close to the service you would expect. However, my experience was totally transformed from zero star to five star when I met these guys. For some reason, my new phone didn't pick up the data...read full review

Sep 2023

Went there with an issue with my phone service. Was given a rediculously large charge after I signed up with a new contract. They gentleman there fixed it in no time. Was helpful, curtious, empathetic to my situation. Thanks again.

Mar 2023

Bought a new kindle cord there and when I was overcharged due to a special order status that was incorrect, the customer service was brilliant in that they understood my complaint immediately, didn't question or argue with me, and immediately gave me a refund. THAT is how you retain loyal customers.