Apple West Edmonton

Apr 2024

Staff are very nice...but my experience was not great after I left the store.....Went in and Spoke with Peter. Everything was great. He looked at my iPad said I'd get a replacement at no cost because it was covered-no problem. I don't live in Edmonton so he said that's okay-call apple Care, and they would mail it to me instead of mailing it to the store and gave me some numbers, and I got an email.1) they sent it to the store..2) He FAILED to mention that I'd have to put over a grand deposit down if I choose for them to mail it to me..So now I've been on the phone for over an hour sorting this out... After over an hour someone (some nice person shay was able to help...read full review

Apr 2024

I got great help from Jonathan, he recognized I have a technical problem, and approach me right away with best recommendations. With his halp my solution is resolved with flying colours. I recommend him to anyone ?

Mar 2024

Had problems with my phone .. no data tried everything … took it to wem… staff was great .. big shout to Connor for spending so much time assessing the problem.. got it up and running… appreciate the service they put in … saw that all the other customers were extremely happy with the service. Will totally bring back for any future service needs