About Apple West Edmonton
Apple West Edmonton provides a mixed experience for its customers. While some staff members offer great help and recommendations, resolving technical issues efficiently, others may fall short in communication. The store's staff are generally nice and willing to help. Overall, Apple West Edmonton has its strengths in technical support, but can improve in communication and customer service. The store offers an excellent customer experience, with staff who are incredibly helpful and knowledgeable. The store is clean, well-organized, and has a welcoming and friendly atmosphere. Customers can expect prompt and friendly service, with staff demonstrating products to the best of their knowledge. The Apple Store in West Edmonton Mall is highly recommended for its excellent customer service and great selection of Apple products. Customers who need assistance can ask for Jacob, who is described as extremely helpful, kind, and patient, taking the time to answer all questions and explain things in an easy-to-understand way.
Cody was very helpful. Took a quick look and helped fix the issue where my new outgoing iMessages were sending from my email address. Very unprofessional. Took him less than 1 minute to fix it.
I had a great experience at Apple West Edmonton. I traded in my iPhone and my watch, and purchased a laptop and an iPad. The entire process was smooth and well organized. The store is clean and modern, and the staff were friendly, professional, and very helpful. They explained the trade-in process clearly and made everything easy and stress-free. I’m very happy with my purchases and will definitely be coming back soon to buy a phone as well. Highly recommended!
My recent experience here was fast and efficient. I was there to pick up an order I had made the night prior. I got the notification that my order was ready for pick up almost instantly upon the store opening. I was helped fairly quickly and I was out of there within minutes.