Ed was so kind this week, talking to me and looking into my Audi’s engine troubles, despite it being a long weekend. I had heard from a few people in town that he knows European cars. He has been responsive, sent me pictures of metal shavings in my oil, looked at my service receipts from Audi to figure out what might have gone wrong. He prepared me to talk to Audi’s service department about my car, even though it means he might not get my business if they decide to pay for the issues. When I asked him what I owed him, he said he didn’t really do much, and I can get him next time. It might not have seemed like much to him but it meant a lot to me. It’s hard to find someone to trust when you’re talking thousands of dollars in repairs, especially if mechanical issues and vocabulary are not a strength for you. I’m looking at a total engine rebuild and obviously I’m upset. So talking me through it and saying I don’t owe him for the work? Such kindness. Thank you, Ed!
About Auto Base Ltd
Auto Base Ltd is an AMVIC licensed automotive repair shop where customers can get complete service from an experienced service technician. The technician, who has a Canadian Red Seal Journeyman ticket, is trained and studied in Germany and has experience with domestic and import vehicles, mainly European makes and models. The shop can handle a wide range of services, from simple oil changes to tire mounts and balances, engine repairs, and electrical diagnostics. The business hours are from 9 am to 5 pm, Monday to Friday, with accommodations for other times by appointment only.
Customers have expressed high satisfaction with the shop's services. They have praised the technician's efficiency, mechanical knowledge, and reasonable pricing, stating that they will continue to utilize his expertise in the future. The shop has also been commended for its willingness to go above and beyond to help customers in need, even accommodating them outside of regular business hours.
Reviews
Got an accurate, reasonable quote. He managed to diagnose and fix my Jetta for an issue that VW didn't manage to figure out in three separate visits. Fast, friendly service. I'll definitely be back!
Ed is a very knowledgeable and honest mechanic. Hard to find these days. Thanks for the great work!! I’ll be back again.
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Location
3831 44 Ave, Camrose, AB T4V 3T1
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