The Drain Doctor

I initially had Drain Doctor come out to fix a sewer backup, but unfortunately the issue returned about two weeks later. I was understandably frustrated, but after speaking with James, he made things right. He arranged for a crew to come out as soon as possible, and they went above and beyond to properly diagnose and fix the problem. Their professionalism, quick response, and commitment to standing behind their work completely changed my experience. I really appreciate James and the team for making sure the job was done right. Great customer service goes a long way, and I'd definitely recommend them.

Had couple of drains backed up after parkade sweep, called Drain Dr. Candace set up appt for next morn @8am, Taylor showed up on time, pushed it all through, cleaned it all up in 2hrs. Job completed.

I contacted The Drain Doctor as my kitchen sink was very slow draining and this is who the office at my condo complex said to call. The fellow came out this morning right on time with all of his equipment. He got to work right away with his power snake and cleaned it all out. Was here for about 45 minutes in total. I should have asked what they charge as I was expecting maybe around a charge of $150 to maybe $200. But I was a bit shocked when he wrote up the invoice for $315.00 plus GST and he said that was with the 10% discount for seniors. I paid him with my Visa but have been thinking about it and wondering if I got over charged. I don't think I will be recommending… read full review