About Southpointe Pet Hospital
Reviews for Southpointe Pet Hospital
Write a reviewHours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 9AM - 5PM
Sunday: Closed
Southpointe Pet Hospital is a small animal general practice providing routine wellness care, general surgery, and dental care, as well as urgent medical care. The hospital ensures a comfortable, kid-friendly, and calm environment for pets and their owners. The veterinary team, including Dr. Cheyenne, is known for their compassion and caring attitude, offering guidance and support during difficult decisions. Clients often praise the quick and sweet service, including nail trimmings, and appreciate that staff members are attentive and responsive to questions. The clinic is very friendly and the environment is very clean. The staff is wonderful and kind, always ready to lend a hand and answer any concerns. The hospital’s ability to check up on pets through phone and email shows their dedication. Although the reception staff could improve their coordination and efficiency, clients feel confident in the care their pets receive. Many are willing to make the hour drive both ways for the best treatment for their pets, recognizing that their pets often feel comfortable and relaxed during visits, and the clinic's staff treat every pet like family.
In the past 9 months I've had to have both my little 15/16 year old dogs cross the 🌈 bridge. Dr Cheyenne, Dr Wendy and the rest of the staff were absolutely amazing. I can't say enough about them all. They were all so compassionate and caring through such a difficult time. Thank you from the bottom of my heart.
We've had excellent experiences here with our two rabbits. Dr. Cheyenne has been great with our senior rabbit who has life-long dental issues. It's usually easy to get an appointment a few weeks out, and Dr. Cheyenne is patient and thorough with her diagnoses and recommendations. She always presents numerous options which we appreciate. The staff at reception are efficient and we never seem to be waiting long. Also important to note that the cost associated with procedures and medications are significantly lower than the VCA clinics we've previously visited.
My roommate and I had to put her elderly chihuahua down, and despite the circumstances, it was a very nice experience. She purposely picked this place because of the great reviews for euthanasia. A quiet room, dim lighting, a little waterfall and soft music. Very kind staff, very respectful. They explained everything to us and there was no judgement. Jude crossed the rainbow bridge peacefully and surrounded by love.