About Sheila's Drapery
Sheila's Drapery is a locally owned and operated business that has been serving Calgary and the surrounding area for 43 years. As an authorized dealer of Hunter Douglas and Graber, the company offers custom drapery supply and manufacturing, as well as expert in-home design services and installation. Customers have consistently praised the outstanding customer service, emphasizing the friendly and knowledgeable staff who provide excellent service, from product selection to installation and quick repairs. The store is noted for its clean environment and effective communication. Customers appreciate the efforts of staff members, like Brad and Elaine, who go above and beyond to ensure customer satisfaction. For example, when a customer faced a battery pack issue, Brad promptly provided assistance and helpful tips. Another customer highlighted Elaine's dedication in securing warranty service for their Hunter Douglas verticals, resulting in unexpected and exceptional service. Sheila's Drapery is recognized for its commitment to addressing customer needs and providing quality solutions. Recent reviews show that customers are very satisfied with their experiences. Many highlight the friendly, professional, and efficient service from start to finish. Customers appreciate the helpful guidance during the selection process, with staff offering great suggestions and respecting personal style and budget. The quality of the drapes is praised for its outstanding fabric and craftsmanship, and installation is described as smooth, timely, and handled with care, often transforming their space. Customers also mention that the final products look fantastic and that the process was simple and stress-free. The staff, including Chris and Wendy, are recognized for going out of their way to ensure happiness with the results. Overall, Sheila's Drapery is highly recommended for custom drapes, window treatments, and exceptional customer service.
I have been so happy with our experience. We had drapes made for our master bedroom, a custom roll-down blind made for a study, and Graber cellular shades for the bedroom. The salesperson (Chris) came to our house with lots of samples and great ideas. The drapes he suggested for our bedroom were custom-made with blackout backing -- we were able to choose any fabric and the company added the blackout lining for us. The drapes are absolutely gorgeous and have been helping us sleep better. We're also really happy with the Graber cellular shades in our kid's bedroom. The company offers a product that is just as great as Hunter-Douglas, but the wait-time is much less. Thanks so much to everyone at Sheila's Drapery!
Excellent service Knowledgeable staff Superior product lines
We had purchased a blind for our skylight in 2012 from Sheila's Drapery. Due to the extreme heat on the blind over the years it basically disintegrated. After calling Sheila's Drapery they sent out a repairman who deemed it unrepairable. They then called Hunter Douglas who replaced the blind under warranty! After paying a few service calls we now have a new blind! A huge thank you to Wendy, Brad and Mark for exceptional service!! You guys are the best. Sheila's Drapery is THE BEST!!