Rocky Cross Construction (North) DKI is a reliable and experienced company that responds quickly to emergency situations, including flood, fire, and mold damage. With over 35 years of experience in Calgary, they provide 24/7 mitigation services for both residential and commercial clients. The team is professional, friendly, and efficient, featuring skilled workers who maintain good communication throughout the process. Customers have praised the company for their quick response to emergencies, such as toilet flooding, where they effectively remediate damages and prevent mold issues. Clients have reported positive experiences with project coordinators, appreciating the clear communication and thorough answers to their questions. The company promptly addresses concerns and ensures customer satisfaction.
Recent reviews highlight the company's exceptional service. Customers have been impressed by the professionalism and work ethic of the tradesmen, particularly Alex, who provides detailed daily updates. The coordination team, including Lyndsey, Alysia, and Chris, have been very responsive and made things happen. The project manager, Dwayne, has been praised for his responsiveness and attention to detail, even going the extra mile to diagnose and fix a furnace issue. The contractors have done an amazing job with the repairs, including completing the knock-down stipple on the main floor and basement ceilings. Overall, customers are completely satisfied with the exceptional customer service and quality workmanship provided by Rocky Cross Construction (North) DKI.
