Waking up to the sound of rushing water and stepping into a flooded home is an absolute nightmare. When I walked downstairs that morning to find my house completely ruined, it genuinely felt like the worst day of my life. Panic set in immediately, and the sheer level of stress and devastation was completely overwhelming. I had no idea where to start, who to call, or how we were ever going to recover from the damage.
That all changed the moment DKI Calgary arrived, specifically our Project Manager, Werner Atkinson. From the very first minute he stepped through the door, Werner was the steady, reassuring hand we so desperately needed amidst the chaos. While I was spiraling… read full review
About DKI - Calgary
Rocky Cross Construction (North) DKI is a reliable and experienced company that responds quickly to emergency situations, including flood, fire, and mold damage. With over 35 years of experience in Calgary, they provide 24/7 mitigation services for both residential and commercial clients. The team is professional, friendly, and efficient, featuring skilled workers who maintain good communication throughout the process. Customers have praised the company for their quick response to emergencies, such as toilet flooding, where they effectively remediate damages and prevent mold issues. Clients have reported positive experiences with project coordinators, appreciating the clear communication and thorough answers to their questions. The company promptly addresses concerns and ensures customer satisfaction.
Recent reviews highlight the company's exceptional service. Customers have been impressed by the professionalism and work ethic of the tradesmen, particularly Alex, who provides detailed daily updates. The coordination team, including Lyndsey, Alysia, and Chris, have been very responsive and made things happen. The project manager, Dwayne, has been praised for his responsiveness and attention to detail, even going the extra mile to diagnose and fix a furnace issue. The contractors have done an amazing job with the repairs, including completing the knock-down stipple on the main floor and basement ceilings. Overall, customers are completely satisfied with the exceptional customer service and quality workmanship provided by Rocky Cross Construction (North) DKI.
Reviews
Juan Garcia and DKI Restoration team responded promptly and professionally during an emergency water intrusion and mold remediation project at our property. Their team was available when needed, communicated clearly throughout the process, and worked efficiently to mitigate further damage while maintaining a safe environment.
The scope of work included emergency water extraction, drying, containment, and mold remediation. DKI demonstrated a strong understanding of restoration protocols and provided regular updates regarding project status, findings, and next steps. Their staff was knowledgeable, courteous, and responsive to questions and concerns.
Overall, we were pleased… read full review
Great company.
Main supply line to my ensuite toilet popped and water went down to my basement. My insurance company put me in touch with DKI, they were fast to respond, quickly stabilized and set up drying equipment.
The rebuild work was amazing, very good workmanship.
Staff were friendly, polite and very professional.
I highly recommend DKI
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Hours
Good to know
- on-site services
- no online estimates
Location
1610 104 Ave NE Unit 145, Calgary, AB T3J 0T5
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