Its upsetting to even give this place one star. The salesman at Westbrook mall will lie to your face to make a sale. Even if you tell him it's for a birthday gift for a child. I asked if the iPad would download and do certain things "yes, yes, no problem" we tried out a couple things in store when I bought it and those worked... not the others... isn't that convenient. Sad a person needs to fact check every detail when asking a salesman something but again this was just a reminder of how shady this world can be. This company/kiosk/business is not only a huge disappointment but a stain on the mall itself. The salesman who refused to give me his name... read full review
June 2023
In my opinion they overcharge for fixes, repairs, and phones. I took my Samsung Galaxy S9 in for repair and they quoted me at $85 for the fix what they didn't tell me is that the fix would only last for a couple of days and then it would be not working again. If I had known that it was only a temporary fix, a couple of days, I would never have spent the $85. I had to order a new phone online because these guys couldn't do their job properly.
Its upsetting to even give this place one star. The salesman at Westbrook mall will lie to your face to make a sale. Even if you tell him it's for a birthday gift for a child. I asked if the iPad would download and do certain things "yes, yes, no problem" we tried out a couple things in store when I bought it and those worked... not the others... isn't that convenient. Sad a person needs to fact check every detail when asking a salesman something but again this was just a reminder of how shady this world can be. This company/kiosk/business is not only a huge disappointment but a stain on the mall itself. The salesman who refused to give me his name... read full review
In my opinion they overcharge for fixes, repairs, and phones. I took my Samsung Galaxy S9 in for repair and they quoted me at $85 for the fix what they didn't tell me is that the fix would only last for a couple of days and then it would be not working again. If I had known that it was only a temporary fix, a couple of days, I would never have spent the $85. I had to order a new phone online because these guys couldn't do their job properly.
I was two times and don't have what I am looking