Hearth + Home Fireplace & Renovations is praised for its exceptional service and professionalism. Customers highlight the polite and considerate technicians who provide thorough diagnostics and repairs for gas fireplaces. The team is noted for their attentive customer service, creative problem-solving, and seamless installations. With accurate quotes and fair pricing, clients feel confident in recommending Hearth + Home for fireplace selections and renovations. The business is recognized for its commitment to quality and customer satisfaction.
Customers appreciate the personalized service from the staff, who educate them on various fireplace options and assist in choosing the right size and model. The showroom is described as beautiful, and the team, including sales, installation, and administrative staff, is praised for their professionalism and dedication to providing an excellent customer experience from start to finish. The installation process is handled very timely and professionally, with high craftsmanship standards. Customers feel that Hearth + Home is a leader in their industry, with a well-organized team that puts customer service first and makes the entire experience positive.
Hearth and Home replaced my fireplace and completely refreshed the look of my space. From the beginning, Daniel made the planning process feel collaborative, and the project guide made it easy to understand each step along the way. The team, led by Damian, was professional, organized, and friendly throughout the entire project. I especially appreciated the online project plan and the daily updates, which meant I always knew what to expect. They kept the work area clean, communicated clearly, and made the whole process smooth from start to finish. Josh and Max went above and beyond my expectations. They ensured that everything was completed to Hearth and Home’s high… read full review
Aug 2026
5.0★★★★★
Asher Levy, Service Technician was very punctual with good communications of arrival time. Very courteous and knowledgeable. Took time to test the solution and was respectful of surroundings taking time to remove footwear, cover floor and cleaned up after completion. Highly recommended!
Jun 2026
5.0★★★★★
Thank you Hearth & Home for our Beautiful outdoor fireplace. We received amazing help & knowledge from Garnett in helping us make the best decision for our outdoor space! We LOVE it
