About Fountain Tire
Fountain Tire offers more than just tire service. They have knowledgeable mechanics who can help with car problems and find solutions. Customers appreciate the honest and reliable information provided, without feeling pressured to purchase unnecessary items. The team at Fountain Tire is known for their excellent customer service. They are professional, caring, and go the extra mile to ensure customer satisfaction. Customers have praised their quick service, especially during busy times. They were able to fit customers in within the day, even when busy, and provided clear communication about diagnoses and recommendations. The staff take the time to explain things thoroughly and are honest if they do not know an answer, often following up with a phone call. The service manager is attentive, helping customers find the best tires and costs, and technicians are thorough, inspecting parts like brakes and taking photos to explain issues. The team at Fountain Tire is committed to fair pricing and transparency, making sure customers leave satisfied and informed.
Saturday afternoon after I realized that my tire was deflated and upon inspecting I found a nail. I drove down to fountain tire the advisor Joelle was kind and helpful and they were able to fix it before they closed. I appreciated this so much and I loved the text report included for the tire repair! I had went to another tire shop nearby prior and they could not help without an appointment which was stressful. Thank you!!
I had a flat tire the afternoon before I was to travel to Edmonton. I purchased my tires from Fountain Tire two years ago. I went to the shop and left the tire. In spite of them being fully booked they were able to look and the tire and repair it that day!!! They called to say I could come in at 7:30AM the next morning and have the tire put back on. I am so grateful for Fountain Tire helping me out. Definitely will buy my next set of tires here
I had an appointment for oil change, balancing, and off rim tire swap on May 13, 2025. I was told service would take about two hours and they were spot on! My small dog was able to join me for the appointment, there's customer Wi-Fi available, and the staff were all very pleasant especially considering how busy they were. My only complaint is the tap limit for a credit card is $250. I have a card that allows me to earn more points when I tap, so I missed out on those, but I don't think that's up to the individual shop, so I am not taking points off my review for that.