I had an excellent experience with the service department, and my service advisor was truly outstanding. From start to finish, they were professional, knowledgeable, and very transparent about the work being done. Communication was clear, timelines were respected, and I felt taken care of every step of the way.
It’s rare to find this level of customer service—honest, attentive, and efficient. Because of my service advisor, the entire process was stress-free. Highly recommend this service center and especially their team! Thank you very much Ana
January 2026
I have been servicing my 2019 X5 since purchase at Royal Oak BMW and the service has always been excellent...In particular, Kevin D. I also have another vehicle that I service at another dealer in the area, and there is a significant contrast between the quality I get from BMW vs the other manufacturer.
January 2026
Imran at BMW Royal Oak is the best auto sales person that I have ever bought a car from. He was professional, efficient and got me a fair deal!! Thank you for all your help.
I had an excellent experience with the service department, and my service advisor was truly outstanding. From start to finish, they were professional, knowledgeable, and very transparent about the work being done. Communication was clear, timelines were respected, and I felt taken care of every step of the way.
It’s rare to find this level of customer service—honest, attentive, and efficient. Because of my service advisor, the entire process was stress-free. Highly recommend this service center and especially their team! Thank you very much Ana
I have been servicing my 2019 X5 since purchase at Royal Oak BMW and the service has always been excellent...In particular, Kevin D. I also have another vehicle that I service at another dealer in the area, and there is a significant contrast between the quality I get from BMW vs the other manufacturer.
Imran at BMW Royal Oak is the best auto sales person that I have ever bought a car from.
He was professional, efficient and got me a fair deal!! Thank you for all your help.