Great service, will definitely use again. Carpets look great, extra time was spent on our stairs due to pet hair and they look amazing. That was very much appreciated. Such reasonable pricing professional from start to end and will definitely be a repeat customer.
September 2025
Excellent team and service. Very efficient. Was disappointed that when paying the $1,125 bill the machine asked whether I wanted to give a tip to the technicians. If there is a problem with the pay to the technicians, pay them more and include it the price you charge.
August 2025
To be honest, as we were preparing to vacate our rental property after 4 years' of not cleaning our carpeting, we were concerned about how they were looking to a newcomer's eyes. Bottom line - the Big Ben team did an amazing job of cleaning and stain removal, and our property manager had absolutely zero concerns about handing over to the incoming tenants. Thank you, Big Ben team, for making us look good!
Great service, will definitely use again. Carpets look great, extra time was spent on our stairs due to pet hair and they look amazing. That was very much appreciated. Such reasonable pricing professional from start to end and will definitely be a repeat customer.
Excellent team and service. Very efficient. Was disappointed that when paying the $1,125 bill the machine asked whether I wanted to give a tip to the technicians. If there is a problem with the pay to the technicians, pay them more and include it the price you charge.
To be honest, as we were preparing to vacate our rental property after 4 years' of not cleaning our carpeting, we were concerned about how they were looking to a newcomer's eyes. Bottom line - the Big Ben team did an amazing job of cleaning and stain removal, and our property manager had absolutely zero concerns about handing over to the incoming tenants. Thank you, Big Ben team, for making us look good!