About Best Buy
Best Buy is a popular electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, and home theatre systems. Customers appreciate the knowledgeable sales staff, who can help them find the right products and resolve any issues promptly. The store offers a Low Price Guarantee and a variety of promotions, such as free shipping on orders over $35. In-house Geek Squad Agents are available to assist with technology issues and provide additional services to members. Reviewers praise the store's customer service, noting that staff go above and beyond to help with problems and offer helpful solutions. The store's sales staff is also known for being friendly and non-pushy, making it a pleasant shopping experience. Recent reviews highlight the exceptional customer service provided by the store's staff. Customers have praised the Mobility section representatives for their patience and expertise in transferring data from an older device to a newer one, even without making a sale. Reviewers have also commended the staff, such as Kristijan, for their willingness to assist with tasks like installing screen protectors, and for their overall excellent service and product knowledge. The store's staff, including Bill and Francisco, have been recognized for their helpfulness in finding the right products and addressing price match issues, resulting in a highly satisfactory shopping experience.
I’ve been going to this Best Buy for about 3 years, and honestly, the only reason I keep coming back is Komal. He consistently goes above and beyond every single time I’m in the store. No matter how busy it is, Kamal is an assistant store manager and he always makes time for me, answers all my questions, and makes sure I leave with exactly what I need.
Customer service like this is rare. Kamal is knowledgeable, patient, and genuinely cares about helping people—not just making a sale. Because of him, this Best Buy feels welcoming and worth returning to again and again.
If you’re thinking about visiting this location, do it—and ask for Kamal . He’s...read full review
Jan 4 2026: Hemant at Geek Squad was excellent at restoring my Chrome on my new computer; Hemant is a wizard and took his time with my old unresponsive computer and got all my Chrome tabs back for transferring to the new computer! Thanks and I will refer people to Hemant at Geek Squad!
Received outstanding service today from Shane who works in the tv/audio department and demonstrated excellent product knowledge. He went out of his way to ensure I had the correct home theater receiver for the set-up I have with my speakers and tv. Even sought out a discount for me when I upgraded to a unit that wasn't on sale. Great job Shane, Best Buy will do well with staff like yourself and it would be excellent if they gave you some additional recognition.