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Bains Vision Centre

3.9 29 reviews
Overall rating
3.9
out of 5
29 reviews
5 star 52%
4 star 12%
3 star 5%
2 star 2%
1 star 29%

About Bains Vision Centre

Bains Vision Centre is known for its knowledgeable and professional staff who provide exceptional service, always putting patients first. The front desk team is friendly, and appointments are well-organized. Patients appreciate the expertise of the staff, who take the time to explain each step of the process. The centre is highly recommended for quality optical care.

Patients have praised the personable and thorough approach of Dr. Bains, who has a strong reputation for his community work. The staff is described as extremely professional yet friendly, making each visit comfortable. Patients with eye issues, such as corneal abrasions and infections, have reported positive experiences, with the doctor quickly identifying and addressing their concerns.

While the centre generally receives excellent feedback, some patients have noted occasional issues with communication, such as delayed responses to inquiries about holiday hours. The centre has addressed this feedback, demonstrating a commitment to continuously improving the patient experience.

Aug 2026
3.0
I’ve been coming here since I was a young kid, and Dr. Bains has always been kind and friendly. However, I’ve noticed that the front desk staff can sometimes be dismissive and rude toward patients.

Recently, while getting my eyes checked, my eyes were involuntarily tearing while I was trying to keep them open for the eye pressure test. I understand it can be frustrating when the machine isn’t getting a reading, but the tearing was involuntary.

The staff member became impatient and told me, “You’re a grown-up now.” I found the comment unnecessary and condescending.

I later looked into it and found that involuntary tearing during this type of eye test is… read full review
Jul 2025
5.0
I had a great experience with Dr. Bains and the entire staff. They are extremely professional yet friendly, making each visit very comfortable. Everything was explained clearly, and they took the time to answer all my questions. I highly recommend him to anyone looking for quality eye care. He always support for community work. Thanks!
Jun 2025
5.0
I was referred by the walk in clinic across the street, for a suspected corneal abrasions. I did in fact have a corneal abrasion as well as an eye infection. Dr bains was so unbelievably kind & professional and knew exactly what was wrong a dhow to fix it. The receptionist were absolutely lovely& extremely knowledgeable
Photos of Bains Vision Centre, 5218 Falsbridge Drive Northeast,  Calgary
All 8 photos

Hours

Monday Closed
Tuesday 12 - 7PM
Wednesday 9:30AM - 5:30PM
Thursday 10AM - 7PM
Friday 9:30AM - 5:30PM
Saturday 9AM - 5PM
Sunday 9AM - 2PM

Good to know

  • free wi-fi

Location

5218 Falsbridge Drive Northeast, Calgary, AB T3J 3G1

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Bains Vision Centre · 5218 Falsbridge Drive Northeast, Calgary, AB T3J 3G1

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