About Bains Vision Centre
Bains Vision Centre is known for its knowledgeable and professional staff who provide exceptional service, always putting patients first. The front desk team is friendly, and appointments are well-organized. Patients appreciate the expertise of the staff, who take the time to explain each step of the process. The centre is highly recommended for quality optical care. Patients have praised the personable and thorough approach of Dr. Bains, who has a strong reputation for his community work. The staff is described as extremely professional yet friendly, making each visit comfortable. Patients with eye issues, such as corneal abrasions and infections, have reported positive experiences, with the doctor quickly identifying and addressing their concerns. While the centre generally receives excellent feedback, some patients have noted occasional issues with communication, such as delayed responses to inquiries about holiday hours. The centre has addressed this feedback, demonstrating a commitment to continuously improving the patient experience.
I had a great experience with Dr. Bains and the entire staff. They are extremely professional yet friendly, making each visit very comfortable. Everything was explained clearly, and they took the time to answer all my questions. I highly recommend him to anyone looking for quality eye care. He always support for community work. Thanks!
I was referred by the walk in clinic across the street, for a suspected corneal abrasions. I did in fact have a corneal abrasion as well as an eye infection. Dr bains was so unbelievably kind & professional and knew exactly what was wrong a dhow to fix it. The receptionist were absolutely lovely& extremely knowledgeable
Dr. Bains is personable and thorough. I got a exam without an appointment. The reason for the one star off is I sent 3 emails about an eye issue and I wanted to check on their hours as it's holiday time, as they might be closed but the site says they're open. It's a long drive to get there. There has been no response so far about their holiday hours. They need to check the contact us request from the contact us in their website regularly not just regular emails they get. Happy that they called me back after reviewing this review.