We were returning from a 2300 kms road trip to Winnipeg and driving home this morning from Medicine Hat, our Audi drove over a chunk of something hard on the Trans Canada.(T-C). It did not take long to realize we were dragging a car part on the hwy. We stopped at a pull-off to take a look and because my husband was unable to remove the part hitting the ground, calling AMA was the best bet since we have a lifetime membership c them and were fairly close to Brooks (20 kms?). Within just over an hour, we had talked c a REAL person at AMA and another REALLY great person at Bill's Garage. His flat bed towing vehicle c driver Cecil was on its way since highways, such as T-C get high priority. Cecil had that Audi on the flat bed within minutes and just as fast at getting it off at Bill's Garage. We knew we had at least an hour or two, so headed out for a walk around Lake Stafford c Bill's recommendation. By the time we got back, the car was outside, pointing in the direction of "home". Bill's mechanic had checked out the underbody thoroughly, removed the destroyed under-cover piece and reassured us there was no major damage. Tremendous service experience and a worthwhile talk c Bill about benefits of AutoPro dealerships/mechanics and we left with much gratitude. I wrote a Trip Advisor report but it likely went into Cyberspace. Thank you Cecil, Bill Turnbull and the mechanic who so speedily diagnosed and fixed the problem to facilitate us on our way back to Canmore.
About NAPA AUTOPRO - BILL'S GARAGE LTD
NAPA AUTOPRO - BILL'S GARAGE LTD is a local specialist in Brooks for brake repair, tune-ups, and oil changes. Their highly qualified technicians can perform full diagnosis on any car or truck, using quality parts and providing a North American guarantee. The service is amazing, with a thorough inspection for out-of-province vehicles. The business is honest and professional, offering 5-star service from the capable staff at the reception desk to the technicians in the shop. They provide competitive pricing, with major repairs being significantly less expensive than other quotes. The garage also offers quick and professional service to get customers' vehicles back on the road.
Customers praise the team's friendliness, honesty, and hard work. They feel comfortable discussing problems or potential additions to their vehicles, and appreciate the great prices without any hidden costs. The service at Bill's Garage is described as exceptional, with the team going above and beyond to accommodate customers' needs, even in emergency situations. Customers highly recommend Bill's Garage to anyone with a vehicle.
Reviews
Driving from Medicine Hat on route home after 10 day road trip,, drove over big chunk of hard dirt which felt like cement on impact. Underbody splash guard damaged and dragging on road. Called AMA and driver, Cecil, came to our rescue, and towed us on flatbed to Bill’s Garage in Brooks. Owner, Bill Turnbull was committed to getting our Audi assessed as quickly as possible. Despite being a busy Tuesday after Labour Day, Bill had one of his experienced servicemen remove the damaged part and complete his comprehensive assessment. We were able to enjoy a short walk around their local Lake Stafford and the car was outside, within that short time. Thank you to Bill,… read full review
We broke down over the Easter weekend and had to be towed in. Bill's was recommended. I stopped by the day after to assess the damage and dealt directly with Bill. He was fair, honest and we had a great conversation. I respect a handshake and a fair deal immensely. Thank you sir. All the best to you and yours.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Location
636 2 Street West, Brooks, AB T1R 1B6
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