Was referred to this clinic by Alberta Health Services, because they had female doctors. After sending in a registration for my family it took almost a month for them to get back to me for an appointment. After another 2-3 weeks waiting for the appointment they sent me a notice that a male nurse would be doing our intake. I called and they said they no longer have any female doctors at their clinic. Very disappointing. I have multiple health issues and have been patient trying to find a female family doctor, only for them to leave the clinic before my intake.
Their front end staff were also interruptive, and dismissive.
September 2025
I appreciate this clinic's admin staff and its doctors. The front desk staff are helpful and direct, which I like. I just wish my family doctor never took vacation (the nerve of him! ?).
August 2025
Extremely frustrating that you cannot get ahold of anyone. I was called at 8:30am asking to reschedule my appointment (clinic doesn’t open till 9am). I called back 10 times and not once was I able to get ahold of the clinic. I immediately drove from out of town to be told they are closed today… there’s absolutely no way to get into contact with them when they turn the phones off.
Was referred to this clinic by Alberta Health Services, because they had female doctors. After sending in a registration for my family it took almost a month for them to get back to me for an appointment. After another 2-3 weeks waiting for the appointment they sent me a notice that a male nurse would be doing our intake. I called and they said they no longer have any female doctors at their clinic. Very disappointing. I have multiple health issues and have been patient trying to find a female family doctor, only for them to leave the clinic before my intake.
Their front end staff were also interruptive, and dismissive.
I appreciate this clinic's admin staff and its doctors. The front desk staff are helpful and direct, which I like.
I just wish my family doctor never took vacation (the nerve of him! ?).
Extremely frustrating that you cannot get ahold of anyone. I was called at 8:30am asking to reschedule my appointment (clinic doesn’t open till 9am). I called back 10 times and not once was I able to get ahold of the clinic. I immediately drove from out of town to be told they are closed today… there’s absolutely no way to get into contact with them when they turn the phones off.