What can I say about Bill at this shop but that he was our angel in coveralls! We were driving from Medicine Hat to Calgary for a medical appointment and we had waited over a year to get this appointment. While driving on the highway just before Bassano my Odometer zeroed out and a dash full of lights started flashing. I was traveling with my 3 year old in the back, so pulled into the gas station and I went to turn off the car and restart it, the car wouldn’t move forward. The gears were clunking and crunching and I thought I blew my transmission… I was devastated. It’s been a really hard year financially and I was sick to my stomach this was going to be a really expensive repair. I asked the gas station attendant for help and long story short after calling around, this was after hours at 6pm at night, no one answered calls for help to the surrounding shops. After an hour and a half of asking tow trucks, trying to flag down someone with a tow strap to tow me to the closet shop and trying to work out a plan, the gas station attendant managed to get ahold of Bill the shop owner over Facebook and he was there in 10mins! It was 7:30pm and Bill limped my car to his shop, gave us a warm waiting room and tv to watch with my son. We made friends with Chevy, the shop cat as Bill put our car on the hoist. He found the problem right away and said it was a sensor inside the transmission that had failed. He had sourced a part and had a plan to fix it in the following weeks. I had shared my distress about the specialist appointment and how I had 2 MRIs in Medicine Hat on Monday (this was Thursday night) he said he would come in on the weekend Sat and Sunday to help have my car ready for Sunday afternoon! I had family coming to pick us up so Bill kindly helped us get to the local hotel lobby where we waited for family to come from Calgary to get us. He made sure we were safe, looked after and because of his generosity and willingness to help us, we made all three medical appointments! This was a serious answer to prayer for us and we’re so grateful to Bill and his expertise to get us fixed and back on the road again! He even fixed a headlight that needed new wiring too! I would highly recommend his shop for anyone needing honest and professional assistance! Thank you Bill, next time on the way through we will be stopping in to say high to Chevy and drop off some baked goods! 🤍
Karissa Wilkinson
Oct 2025
Nice staff. No charge when I needed a torque. Other places in town charged
caleb mcadowell
Sep 2025
If I could give 0 stars I would. I don’t even know where to start with this shop. I sent my truck here in January for brake lines, was told it would only take a week. They ignored me for a month only after I HAD CALLED THEM did I get a response. They blew my motor ether seized it. The shop owner was mad the starter i had them put in blew up as well. They told me Im a dumb kid, the truck was too rusty and to deal with it myself. He personally told me over the phone that it isn’t there problem anymore and that I had to deal with it. Also tried to get me to sign forms that stated I would never drive the truck on the road again. Not happy at all. Stay far away from this shop and the owners.
Delynne Lorentzen
Mar 2025
We had a belt snap just past Bassano on Highway 1, limped our way back to the gas station and called around for a part. Not realizing K&S was actually closed on the weekends, i called and Bill answered the phone although he was just in on his day off doing some cleanup. He met us at the gas station, diagnosed the problem, got someone to bring the part in from Brooks, and replaced it for us, all within the span of two hours and for a very reasonable fee. Such great service and above and beyond kindness as well. We'd make the trip from Medicine Hat just to use K&S again in the future! Thank you, Bill.
Logan Little
Feb 2025
Professional, very friendly and reasonably priced. Highly recommended.
jamie P
Oct 2024
Best price on trailer tires and quick turn around to get it done.
Logan Giesbrecht
Oct 2024
Broke down while moving across the country and the nice folks as ks auto were able to get my problem diagnosed and fixed on the same day! Even though they had to order the part from Calgary they were still able to find time to get everything installed and ready to go faster than I had ever experienced. If it wasn't for them I would've been stuck in Bassano sleeping in my car. Another thing to mention is that the price was really good especially considering they took me in without an appointment or really any notice. Also Chevy the cat was an awesome distraction from the stress of the day. 10/10 would recommend getting any work done by them if you live in the area or you have any problems while your passing through. Thanks again guys for the help and making me feel comfortable during the whole experience I really can't thank y'all enough.
Jesse Chartrand
Sep 2024
Great place to get your mechanical work done. Bills an awesome guy, honest as they come, always willing to help you out and squeeze you in as fast as they can.
Bernhard Schau
Aug 2024
While on a road trip we needed some minor work done to our car. Knowing we were from out of town, they helped us out so we could continue our trip. The fee was very reasonable and playing with Chevy the Cat made our day!!
Catherine Rodrigue
Jul 2024
The service is incredible!
We were heading to Banff with our motorhome and had a issue with our engine's temperature. We called Point S K&S Auto and Truck Repair and they helped us without any notice. On our arrival, Bill immediately runned tests on our vehicule and confort us without even wanting to be paid.
Trina Cairns
What can I say about Bill at this shop but that he was our angel in coveralls! We were driving from
Medicine Hat to Calgary for a medical appointment and we had waited over a year to get this appointment. While driving on the highway just before Bassano my Odometer zeroed out and a dash full of lights started flashing. I was traveling with my 3 year old in the back, so pulled into the gas station and I went to turn off the car and restart it, the car wouldn’t move forward. The gears were clunking and crunching and I thought I blew my transmission… I was devastated. It’s been a really hard year financially and I was sick to my stomach this was going to be a really expensive repair. I asked the gas station attendant for help and long story short after calling around, this was after hours at 6pm at night, no one answered calls for help to the surrounding shops. After an hour and a half of asking tow trucks, trying to flag down someone with a tow strap to tow me to the closet shop and trying to work out a plan, the gas station attendant managed to get ahold of Bill the shop owner over Facebook and he was there in 10mins! It was 7:30pm and Bill limped my car to his shop, gave us a warm waiting room and tv to watch with my son. We made friends with Chevy, the shop cat as Bill put our car on the hoist. He found the problem right away and said it was a sensor inside the transmission that had failed. He had sourced a part and had a plan to fix it in the following weeks. I had shared my distress about the specialist appointment and how I had 2 MRIs in Medicine Hat on Monday (this was Thursday night) he said he would come in on the weekend Sat and Sunday to help have my car ready for Sunday afternoon! I had family coming to pick us up so Bill kindly helped us get to the local hotel lobby where we waited for family to come from Calgary to get us. He made sure we were safe, looked after and because of his generosity and willingness to help us, we made all three medical appointments! This was a serious answer to prayer for us and we’re so grateful to Bill and his expertise to get us fixed and back on the road again! He even fixed a headlight that needed new wiring too! I would highly recommend his shop for anyone needing honest and professional assistance! Thank you Bill, next time on the way through we will be stopping in to say high to Chevy and drop off some baked goods! 🤍
Karissa Wilkinson
Nice staff. No charge when I needed a torque. Other places in town charged
caleb mcadowell
If I could give 0 stars I would. I don’t even know where to start with this shop. I sent my truck here in January for brake lines, was told it would only take a week. They ignored me for a month only after I HAD CALLED THEM did I get a response. They blew my motor ether seized it. The shop owner was mad the starter i had them put in blew up as well. They told me Im a dumb kid, the truck was too rusty and to deal with it myself. He personally told me over the phone that it isn’t there problem anymore and that I had to deal with it. Also tried to get me to sign forms that stated I would never drive the truck on the road again. Not happy at all. Stay far away from this shop and the owners.
Delynne Lorentzen
We had a belt snap just past Bassano on Highway 1, limped our way back to the gas station and called around for a part. Not realizing K&S was actually closed on the weekends, i called and Bill answered the phone although he was just in on his day off doing some cleanup. He met us at the gas station, diagnosed the problem, got someone to bring the part in from Brooks, and replaced it for us, all within the span of two hours and for a very reasonable fee. Such great service and above and beyond kindness as well. We'd make the trip from Medicine Hat just to use K&S again in the future! Thank you, Bill.
Logan Little
Professional, very friendly and reasonably priced. Highly recommended.
jamie P
Best price on trailer tires and quick turn around to get it done.
Logan Giesbrecht
Broke down while moving across the country and the nice folks as ks auto were able to get my problem diagnosed and fixed on the same day! Even though they had to order the part from Calgary they were still able to find time to get everything installed and ready to go faster than I had ever experienced. If it wasn't for them I would've been stuck in Bassano sleeping in my car. Another thing to mention is that the price was really good especially considering they took me in without an appointment or really any notice. Also Chevy the cat was an awesome distraction from the stress of the day. 10/10 would recommend getting any work done by them if you live in the area or you have any problems while your passing through. Thanks again guys for the help and making me feel comfortable during the whole experience I really can't thank y'all enough.
Jesse Chartrand
Great place to get your mechanical work done. Bills an awesome guy, honest as they come, always willing to help you out and squeeze you in as fast as they can.
Bernhard Schau
While on a road trip we needed some minor work done to our car. Knowing we were from out of town, they helped us out so we could continue our trip. The fee was very reasonable and playing with Chevy the Cat made our day!!
Catherine Rodrigue
The service is incredible!
We were heading to Banff with our motorhome and had a issue with our engine's temperature. We called Point S K&S Auto and Truck Repair and they helped us without any notice. On our arrival, Bill immediately runned tests on our vehicule and confort us without even wanting to be paid.
We highly recommend this place!!