About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty provides a range of services, including haircuts, hair color, brow waxing, lash extensions, and makeup application. Customers can book appointments online or walk-in if stylists are available. Reviewers praise the professionalism and quality of the salon services, with one customer describing their stylist Holly as "absolutely amazing" and another commending the stylist Jennifer for doing a "fantastic job" and being "friendly and kind." Visitors also highlight the benefit brow bar, where their eyebrows are waxed, praising the staff for doing an "absolutely amazing job" and expressing high satisfaction with the results. Customers appreciate the helpful and friendly staff, with one reviewer mentioning a helpful associate named James who provided expert advice on skin care and photos to assist in starting a routine. Overall, the salon and beauty products at Ulta Beauty are highly regarded for their quality and excellent customer service.
Hey I'm here to post an update review a year later. Last time, 1 star. But this time service was a complete 180, so 5 stars!! Everyone was really helpful and sweet, I was trying to find an applicator and accidentally asked some employees from the hair salon, but they went out of their way to look for it. When they couldn't, they got what felt like the entire team to help find it, which I felt a bit bad for since it became essentially a scavenger hunt 😅.
In the end it seemed to have been packed somewhere else, but I was walked through how to order it for home delivery for my first time, and it went seamless. I love my applicator as well as my new Fwee eyeshadow pallet...read full review
The customer service here is never ever bad but today I when in and this woman named Candice helped me. She was absolutely so kind and helpful. Her customer service skills are fantastic and she made me feel so welcome. She made my day.
I got my hair done by Sarah and my brows done by Jo at Ulta Beauty today and this experience was so relaxing Jo thought I was sleeping in the chair she was working on me in. This experience was amazing a 10/10 for me <3