About Camping World
Camping World is a business that caters to both weekend adventurers and full-time travelers, known for its exceptional customer service and family-like atmosphere. The Cheyenne branch is especially praised for its welcoming and helpful staff. Customers often feel treated like family when they visit, with employees going above and beyond to ensure a positive experience. The staff’s low-pressure approach allows customers to browse and ask questions comfortably, whether they are purchasing parts, servicing an RV, or buying an RV. The customer service at this location is a highlight, with employees prioritizing it in all interactions. Tevis in the parts department is recognized for his kindness, knowledge, and helpfulness. Customers have appreciated his friendly attitude, and he even loaded purchased items into vehicles for customers. Curtis Thiede in sales is also highly regarded for his honesty, expertise, and patience, especially when guiding customers through the buying process or handling buy-back and consignment. The furniture department is noted for being helpful as well. Recent reviews show that the staff’s caring attitude has restored confidence in the service provided. One customer praised Tevis for his exceptional service, stating he answered questions, found what was needed, and even loaded items into their vehicle, earning him a 10-star rating. Another customer shared that their RV air conditioning was repaired efficiently and affordably, with Tim and Mason providing excellent service, and they appreciated being allowed to stay on-site and use the free sanitary station, which saved their vacation. Overall, Camping World in Cheyenne stands out for its exceptional customer care, knowledgeable staff, and welcoming atmosphere. Whether for RV sales, service, or parts, visitors can expect a positive and friendly experience.
We went to Camping World just to look as we wanted to downsize. They had just what we were looking for. After several hours of dealing we came to an agreement including trading in our current camper, signed papers, and told them the date we could return with our trade in. We had an appointment set for 2:00 but it was quite awhile before anyone came to help us. We had to wait to do paperwork and wait to do a walk through. At the walk through we discovered that the hitch that was in the trailer was not there. We had specifically said we wanted to keep that. They sold us one at their cost and with installation, tax, etc it was another $500! Total time to get out the door...read full review
Our purchase got a little chaotic, but in the end turned out ok. Some things got missed, some phone calls should have been made and weren't and the ball got dropped a couple of times. But in the end things were made right and we are looking forward to our first couple trips before the season ends.
I would like to say thank you to our sales person Dylan who was extremely nice and pleasant to work with. Also to Tim in parts that helped us out on our service ticket and parts. As well as to Cole in finance that helped us in the financing of the purchase. And both Branden and Matt in management. Matt brought us our unit to the house! Thank you again for that Branden...read full review
I I have gone to camping world from many items over the years. My parents when alive at the time Were president club members. I have found that the staff at this facility has been helpful.