About Mountaineer Vision Center, PLLC
Mountaineer Vision Center, PLLC offers a welcoming and friendly environment for eye care. Many clients appreciate the attentive staff, including Lori and Chesti, who provide personalized assistance during visits. Dr. Robinson is highlighted as an excellent optometrist, known for his thorough examinations and detailed explanations. He has successfully helped patients with complex issues, such as controlling double vision and providing solutions for those with severe allergies. The staff is also recognized for going above and beyond, including assistance with insurance and offering free contact lenses in emergencies. However, not all experiences are positive. Some clients have faced issues with the lab that produces their lenses, citing problems with tinting orders and communication from the staff. One reviewer expressed dissatisfaction with the tint of their lenses, feeling that their requests were not fully addressed and that their concerns were not taken seriously. Overall, Mountaineer Vision Center is regarded as a place with caring professionals and a commitment to eye health, but there are areas for improvement regarding the lab services and staff communication.
Dr. Robinson is fantastic. He always takes time to explain everything and his exam is very comprehensive. All the staff are helpful and take care of you. An overall great experience.
What a refreshing experience! I was greeted by friendly staff members Lori and Chesti who made my time at the office very pleasurable. Dr. Robinson gave me a through exam and explained everything in full detail. When it came time to select glasses Chesti took her time to listen to me about what style of frame I was looking for and helped me make a unique and bold selection. I look forward to many more years of service with this office!!!
My family has been patients of Dr. Robinson for 4 years. I have had 5 eye surgeries & Sjogren's. He is one of the best optometrists I have ever met. He is extremely knowledgeable & very thorough. He has been able to help control my double vision when the surgeons & ophthalmologists could not. His experience & expertise is a rare find. He has made it possible for my grandson, with severe allergies, to be able to wear contacts without irritation. His advice on our eye care is invaluable. Dr. Robinson's staff is very helpful & friendly. They have advised me on insurance issues, made repairs to my broken glasses in the store (at no cost)& provided free contact lenses when...read full review