Thomas Memorial Hospital - Beacon Out Patient Services

Feb 2024

I can not say enough about RN Ashley Shafer at Thomas Memorial Hospital. I was admitted to Thomas Hospital and placed on the 4th floor, Ashley went out of her way performing her duties and always smiling, great mood and eager to tend to your needs. I hope the hospital comes to realize what an amazing employee that they have in hea, thank you for making my hospital stay a pleasant one.

Nov 2023

My 84 yr old mother took a bad fall and they had no beds . She has been in a room in the ER for 3 days. Beside the fact there were no rooms which can't be helped, the nurses, PA's and doctors treated her like she was their mother. I really appreciated her treatment.

Jun 2022

I had a wonderful nursing staff. My problem is with the social services and one gal that sees that walkers and canes are delivered. I was in room 275. I called her and she doesn't return calls. My daughter called..no response. I called We Care that furnished my cane and they wanted to insist that the cane was versatile I.e., right or left hand. Wrong!! finally agreed to deliver a new cane to my home and so far, haven't seen it. Think WVU needs to take a look at their staff and companies they hire to make sure they are doing their job..a necessary, important job!