Thomas Memorial Hospital - Beacon Out Patient Services

Mental Health Service
4605 MacCorkle Ave SW, South Charleston, WV 25309

About Thomas Memorial Hospital - Beacon Out Patient Services

Thomas Memorial Hospital - Beacon Out Patient Services is a healthcare facility that has received mixed reviews from its patients. While some patients have praised the attentive and caring nursing staff, others have expressed frustration with the lack of available beds and the unresponsiveness of the social services department. One patient, who was admitted to the 4th floor, commended the exceptional care and service provided by RN Ashley Shafer, who went above and beyond in performing her duties and maintaining a positive attitude. Another patient's elderly mother received compassionate treatment from the nurses, physician assistants, and doctors, despite the lack of available beds. The Beacon program has also received positive feedback, with one patient expressing their gratitude for the significant positive impact it had on their life. However, another patient encountered issues with the social services department and the company responsible for delivering necessary medical equipment, which they felt could be improved. Overall, Thomas Memorial Hospital - Beacon Out Patient Services appears to provide a mixed level of care and service, with some patients experiencing excellent care and others facing challenges with certain aspects of the facility's operations.

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Reviews for Thomas Memorial Hospital - Beacon Out Patient Services

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  • Feb 2024

    I can not say enough about RN Ashley Shafer at Thomas Memorial Hospital. I was admitted to Thomas Hospital and placed on the 4th floor, Ashley went out of her way performing her duties and always smiling, great mood and eager to tend to your needs. I hope the hospital comes to realize what an amazing employee that they have in hea, thank you for making my hospital stay a pleasant one.

  • Nov 2023

    My 84 yr old mother took a bad fall and they had no beds . She has been in a room in the ER for 3 days. Beside the fact there were no rooms which can't be helped, the nurses, PA's and doctors treated her like she was their mother. I really appreciated her treatment.

  • Jun 2022

    I had a wonderful nursing staff. My problem is with the social services and one gal that sees that walkers and canes are delivered. I was in room 275. I called her and she doesn't return calls. My daughter called..no response. I called We Care that furnished my cane and they wanted to insist that the cane was versatile I.e., right or left hand. Wrong!! finally agreed to deliver a new cane to my home and so far, haven't seen it. Think WVU needs to take a look at their staff and companies they hire to make sure they are doing their job..a necessary, important job!

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accepts credit cards

Location

4605 MacCorkle Ave SW, South Charleston

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