About Southern Highlands Community Mental Health Center
Southern Highlands Community Mental Health Center is known for its accountability and personalized care. Many clients appreciate the staff's commitment to knowing their names and providing a supportive environment. The caring doctors ensure that patients receive their medications, even when appointments are not immediately available. However, some clients have experienced issues with appointment scheduling, receiving reminders for meetings that do not exist or being unexpectedly disconnected from Zoom sessions. These inconsistencies have prompted some individuals to seek care elsewhere. Overall, the center offers a mix of strong support and areas needing improvement in its appointment management.
My physiatrist here Misty Meadows, was amazing. Her nurse, and the front desk, however were absolutely awful. Front desk gave me the wrong time for multiple different appointments making me miss and reschedule, even though THEY told me the time for the appointment on a card. Somehow I was the one in the wrong?The nurse would not respond to calls when I was having issue with prescriptions for up to a week.I just had to go a month without prescriptions because of a rule on telehealth the government was PLANNING on doing, when the rule was pushed back I was NOT notifiedand only found out that the rule was pushed back from my new doctor. It's so disheartening that the only...read full review
My physiatrist here Misty Meadows, was amazing. Her nurse, and the front desk, however were absolutely awful. Front desk gave me the wrong time for multiple different appointments making me miss and reschedule, even though THEY told me the time for the appointment on a card. Somehow I was the one in the wrong?
The nurse would not respond to calls when I was having issue with prescriptions for up to a week.
I just had to go a month without prescriptions because of a rule on telehealth the government was PLANNING on doing, when the rule was pushed back I was NOT notified
and only found out that the rule was pushed back from my new doctor. It's so disheartening...read full review
A great place that will hold you accountable. A lot of people see that as a negative, I see it as a positive as at most places your like a cow run through a line...they aren't like that. They know your name.