About Big Dog Towing and Repair LLC
Big Dog Towing and Repair LLC is a professional and reliable business that provides 24/7 roadside assistance. They are known for their kind and friendly service, as well as their patience and willingness to help during stressful situations. Their tow trucks can accommodate multiple passengers, and the staff shows genuine concern for customer safety. Customers often praise the team for their quick response, arriving within 20 minutes or less, and their ability to handle various situations efficiently. One customer described their service as "the BOMB" after locking themselves out of their car, feeling both educated and stupid at the same time. A driver named Rafael was especially helpful, offering a ride to the customer's house. Overall, Big Dog Towing and Repair LLC is a trustworthy business that truly cares about their customers and their safety.
I was near the end of a 3 hour drive into Morgantown for a WVU game late on a Friday night when my truck wouldn't start after a pit stop. Big Dog Towing had me lifted in about an hour, and prioritized the mechanic to look at my truck first thing Monday morning because I was from out of town. The mechanic had it diagnosed and fixed before noon. I was in a vulnerable position where I could have easily been taken advatange of, but Big Dog treated me right. Great operation.
We were visiting from out of town and we were not able to get a tow through our Auto Club we called Big Dog, they came out as promised and towed the car to the dealer on game day morning! Andrew was great!