Allegany Optical

Sep 2017

Talk about confused!!! After canceling my appointment I kept getting confirmation calls for my appointment. Than today a receptionist calls to confirm my appointment. I tell her that they canceled my appointment she says OK. A little time passes and she calls back to tell me my appointment hasn't been canceled and if I want I can still come in. Due to Saturday being a good day for me I went ahead and took the appointment---SOMEONE needs to get there stuff straight‍

Oct 2016

I am completely satisfied with my experience at Allegheny Optical. The doctor was professional and polite. The ladies who worked with me to find the perfect glasses were brilliant. I bought two pair and they are perfect. I couldn't ask for more. Except there was no warranty on the glasses (without paying extra).

Mar 2016

My problem was not with the doctor, rather the experience I had when buying my glasses. This is the first place I have EVER gone that did nothing to adjust my glasses to insure the perfect fit when I picked them up. Instead, they just handed me the glasses......and I looked at the girl sort of confused and she asked if there was a problem. I replied, "Aren't you going to fit me in them?" She said, "No need. You tried them on before you ordered them!" That was the last time I will ever buy glasses there. Normally I have my glasses adjusted to fit around my ears just right and to make sure the little nose pads fit comfortably, etc. My daughter works for an eye doctor in Richmond, Va. and she was shocked when I told her this. If this is the attention they give to customer service, they are in big trouble. I am now in need of a new pair, and will go anywhere besides them. Even Costco offered more personal care than these lazy people.