“UPDATE: Next massage, my mother received the full hour she paid for. So, we will continue to use their services, as they do give wonderful massages.
OLD: Made appt with Rachel for my mother. Mother loved the massage, but, even though we got there 30 min before appt, she didn’t come to get her until 10 min after appt time, and then, mom was walking back down the hall 15 min before the hour was up! I thought perhaps mom was done with it, but when we talked about it, she said no. So, we paid for an hour + $15 tip and got a 35 minute massage. Not cool. Will give her another opportunity, but if it happens again, we will take mom elsewhere. I will revise review if this was just a one time thing.“
Sports Medicine
“UPDATE: Next massage, my mother received the full hour she paid for. So, we will continue to use their services, as they do give wonderful massages.
OLD: Made appt with Rachel for my mother. Mother loved the massage, but, even though we got there 30 min before appt, she didn’t come to get her until 10 min after appt time, and then, mom was walking back down the hall 15 min before the hour was up! I thought perhaps mom was done with it, but when we talked about it, she said no. So, we paid for an hour + $15 tip and got a 35 minute massage. Not cool. Will give her another opportunity, but if it happens again, we will take mom elsewhere. I will revise review if this was just a one time thing.“