About Wisconsin Vision
Wisconsin Vision is a family-owned business and the largest independently owned optical company in Wisconsin. It is dedicated to providing affordable, high-quality eye care and eyewear for patients of all ages. The company accepts various types of vision insurance and offers financing options through CareCredit. With a wide selection of designer and private label eyeglass frames for men, women, and kids, Wisconsin Vision also offers prescription safety glasses for work and sports. Customers have praised the exceptional customer service at Wisconsin Vision. Many have highlighted the helpfulness of staff members, particularly in finding the right glasses within budget. One customer appreciated how Emma and Anna assisted in locating comfortable prescription safety frames, especially after visiting several other places without success. Despite challenges with lens adjustments, the experience was deemed worth the wait. Additionally, even during a major winter storm, the staff went above and beyond to fix and adjust glasses, earning gratitude from customers. Overall, Wisconsin Vision is recognized for its commitment to quality service and community support.
I am writing this review because of the great customer service that I received From Emma and Anna. Finding prescription safety frames that fit me comfortably was really difficult. I had been to multiple places (over seven) and none of them had anything that fits. let me say my current frame size is 68-18-125 the Wiley X Boss. I was getting really discouraged as I had a time frame from my job to get safety glasses. They ordered the frames an filled my prescription. It took a few tries to get my lenses made correctly, but well worth the wait. I don't write a lot of reviews, but when I do, I would have experienced really bad customer service or really great customer service....read full review
Excellent service. Above and beyond for being able to fix/adjust my glasses while a major winter storm is hitting the area. I'm thankful for the help. Well done Wisconsin Vision!
I needed to make several trips to the store because of some insurance issues, Carmen was very helpful and knowledgeable. She knew me each time. I also worked with Emma, the manager. She really went to bat for me when I needed it! Staff was very helpful and friendly. My husband will be using their services in the near future.