About Midstate Lock & Safe
Reviews for Midstate Lock & Safe
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Midstate Lock & Safe, located in Stevens Point, WI, is a reliable locksmith service established in 2023. They specialize in a variety of services including key cutting, lock installation, safes, and 24-hour emergency services for residential, commercial, and automotive needs. Customers have praised the business for its prompt appointment scheduling and friendly employees who offer multiple solutions to problems. One satisfied customer highlighted how quickly Midstate Lock & Safe resolved a lockout situation, unlocking and installing a new lock in under 15 minutes. Another customer appreciated their commitment to service, noting that they went out of their way to assist after losing a truck key, even refunding charges when a replacement key didn’t fit. This level of integrity and exceptional customer service has made Midstate Lock & Safe the trusted choice for many in central Wisconsin.
I called for service after I tried to install a new lock on my door and accidentally locked myself out of the house. Fortunately, Midstate Lock and Safe came to my rescue and was able to unlock and install my new lock in less than 15 minutes!!!
Prompt with an appointment time. Friendly employees. Offered multiple solutions to my problen with multiple contact methods. Did not string me along for 12 days like the other guy who is "the only show in town" with still no definitive answer as to when I could expect service. Would recommend any. Day. Of. The. Week.
Working on a construction site south of Stevens Point I lost my only truck key. Not being from the area, I called numerous locksmiths and the only one that offered to help was Midstate Lock. I texted them my license and registration and they started working on a replacement key. An hour later they arrived with 4 possible keys. Fortunately for me we found my key on site while waiting for the replacement. Unfortunately, none of the 4 possible keys they made fit my Hummer. The Locksmith was Excellent and stated he would go back and try again. He apologized for the inconvenience and refunded all charges. I tried to compensate Midstate something for their time and effort, but they refused stating this was part of their customer service. Talk about Integrity and customer service! Midstate Lock and Safe really goes above and beyond.