About TheKeyToComfort.com
TheKeyToComfort.com is a heating and air conditioning company that focuses on providing honest, friendly, and professional service to build long-term relationships with its customers. The business was started by the owner, who wanted a more transparent and personalized approach in the HVAC industry. The company has a team of experienced, hardworking, and honest professionals who are dedicated to ensuring their clients' comfort in their homes. Customers have shared positive experiences with various HVAC services, including installation, preventative maintenance, and repair. They praise the responsiveness and professionalism of the team, as well as how they treat customers like family. Recent reviews highlight the company's helpfulness and care. Customers appreciated the prompt response during a heat wave, with same-day service available. The technician, Dave, explained everything clearly and diagnosed issues quickly, offering fair pricing and follow-up photos after the work was done. Others noted how the team went above and beyond by fixing issues with vents and ensuring proper installation, even in hard-to-reach areas. Customers highly recommend TheKeyToComfort.com for their knowledgeable, friendly team and their commitment to helping clients find the best solutions for their HVAC needs.
I purchased a new furnace and AC from Dave and Cindy in 2019. They were and are very professional and friendly. Explain everything in terms even I can understand. I also purchased a smart thermostat which I love. Yesterday a large branch from our neighbors tree fell on power lines knocking out power in the neighborhood. When power was restored multiple devices in our home did not reconnect to the internet including the smart thermostat. The heating and AC were not affected and continued to work just fine. I contacted the internet provider who was of very little help wanting me to reboot modem and router which I had already done. They were professional and understanding...read full review
Their technicians are top-notch, professional, courteous and knowledgeable. My experience with Dave, Monte and Weber has always been positive. Cindy continues to go above and beyond on the customer service front. High recommendations from a satisfied, multi-year customer!
This is such a good team to work with- from Cindy in the Office to Dave and the guys. I just had 2 split units installed for my second floor. Typical old house central air never really made it upstairs same with the heat. Had an older free standing air conditioner upstairs that I would have to get up in the middle of the night to empty. Now I don't have that issue and the change in noise level. Dave was not kidding when he said it was super quiet. I would recommend their services 10 out of 10 times.