Royal Heating & Air is a reputable business known for its efficient service. The team is prompt, courteous, and knowledgeable, providing thorough evaluations and solutions. They go above and beyond to ensure customer satisfaction, often delivering results quickly, especially for urgent repairs. Customers appreciate their quick response and professionalism when handling furnace and air conditioning units. The technicians diagnose problems accurately and offer fair options for repairs, including replacing broken parts under warranty. The company is known for being very responsive to requests and backing its warranty, making it a reliable choice for heating and cooling needs. The office staff and technicians work together to provide dependable heat and air conditioning solutions, earning high praise for their quality and customer service. Customers have noted that technicians like Gary are very professional, detail-oriented, and clear in explaining issues. Although some feel the hourly rate is a bit high, the quality of work and responsiveness make Royal Heating & Air a trusted service provider.
The technician Gary, was thorough and answered all of my concerns and questions patiently and professionally. He checked everything with courtesy and detail. I was very pleased with his service. Also, he did not mind removing his shoes before entering my home, which was very respectable.
I called and they came out same day. AC needed to be replaced. It was almost 30 years old. They came out the next morning and replaced it. Clean. Efficient. Polite. Knowledgeable. Thank you gentlemen. You did great.
I panicked a bit when I came home to a puddle on the floor from my AC. Called and she was able to squeeze me in on very short notice which is much appreciated. Awesome and affordable service. I got to hover and watch for a bit without it being an issue and gab for awhile about our lives. Got a few tips on what I should be doing to keep up with maintenance. I am making sure to keep the magnet on my fridge.
1831 North 18th Street, Sheboygan, WI 53081
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.