We have used BayBrookes now for both a commercial project as well as service in our home multiple times. Excellent customer service both times! They listen to concerns and have amazing communication.
About BayBrookes Heating & Cooling
BayBrookes Heating & Cooling is a highly recommended HVAC company in the area, known for their exceptional service and reasonable pricing for maintaining, repairing, and replacing HVAC systems. Customers frequently praise their excellent customer service, noting that the team listens to concerns and communicates well. What sets BayBrookes apart is their integrity; technicians provide valuable advice to help customers plan for future expenses and extend the life of their HVAC systems. They prioritize preventing potential issues, even when it means passing up immediate sales opportunities. The company's commitment to outstanding customer service is evident, especially in emergency situations, such as quick furnace replacements. Many have found the yearly maintenance comfort care program to be beneficial, as it helps ensure timely annual service. Overall, BayBrookes Heating & Cooling remains a trusted choice for all HVAC needs.
Reviews
Absolutely phenomenal. Our ac/hvac went out two days ago. They came out the same day to give us a quote and its all set & installed 2 days later (some of the companies we called for quotes havent even called us back yet). Great price, too!
We used BayBrookes when we built our house, and they’ve been phenomenal. We had an issue with our thermostat being goofy right out of the box and they came and replaced it so fast. Our AC went out tonight (Sunday in July), and we have an 5 month old and 2 year old so I was a bit panicked, and I gave them a call. Chad called back within 10 minutes of me leaving a voicemail. He was absolutely wonderful and so helpful in walking us through resetting it. Phenomenal customer service to give a call back at 8pm on a Sunday on a Holiday Weekend (July 5th). 10/10 recommend.
Photos
Hours
Monday 7:30AM - 4:30PM
Tuesday 7:30AM - 4:30PM
Wednesday 7:30AM - 4:30PM
Thursday 7:30AM - 4:30PM
Friday 7:30AM - 3:30PM
Saturday Closed
Sunday Closed
Location
727 Industry Rd A, Sauk City, WI 53583
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