Elliott & Webb

Aug 2023

If they had a negative 5 for a rating ùĥ that would be it. Warning to ya"ll if you like slow help this is the place to go! Oh by the way if frames break, hopefully you have another pair because it will take 3-6 weeks to just get the frames as there is no inventory. Better out pocket expense going to a real eye glass company that replace frames on the spot. This place is even lower than a joke!

Jan 2022

About 5 days before my appointment (which had been scheduled for over a month), I received a call from E&W stating my insurance would only cover the exam and not lenses. I explained that was a mistake but would call insurance company. E&W said they couldn't hold my appt. even though I was guaranteed covered for the exam. Called ins. and I was correct that I was covered for both. Thankfully the receptionist was able to put me back in for same day but different time. Day of, appt. at 9am. They took me back right away and I was talking to the lady doing the first test about what problems I was having with my eyes. She did not even look at me and in the middle of my talking,...read full review

Mar 2021

I went to Elliott & Webb in 2019 and had an eye exam. I'm writing this review in 2020 due to going to a different eye doctor (lens crafters) and finding out some very interesting information. First, my experience at this establishment. I had an appointment scheduled in the early afternoon, upon my arrival and entering the facility I noticed that it seemed VERY disorganized ie shuffling people around from room to room frequently. After waiting roughly 45min past my appointment time I finally was being addressed. It took 3 hours from when I sat in a chair to finish this appointment. I was there almost 4 hours and the only explanation I received was that they were busy....read full review