I brought a loden vintage coat by Lands End to be dry cleaned. It has the vintage leather buttons. Two buttons were missing…a cuff button and a placket button. I didn’t mention this to the customer service person; I figured I would have to find some to match and sew them on myself. So what a pleasant surprise to see that the missing buttons had been replaced. An unexpected and welcome surprise! That’s great customer service.
About Martinizing Green Cleaning - Oconomowoc Pabst Farms
Martinizing Green Cleaning in Oconomowoc Pabst Farms is a highly-regarded dry cleaning and laundry service. They are known for their exceptional garment care quality, with customers praising the successful removal of tough stains from delicate and expensive items. The staff is described as friendly and knowledgeable, providing great customer service. They take the time to remind customers about internet coupons, which helps save money. Customers appreciate the efficiency of the service, as the team quickly recognizes them and their accounts. Genny, one of the employees, is noted for her kindness and ability to handle tough cleaning tasks, keeping items like suit coats fresh and clean. The staff is attentive to customer needs, accommodating specific soap preferences and returning items in a timely manner. Customers have even mentioned that items left in pockets are found and attached to hangers. Many have been so satisfied with the service that they plan to use it for various laundry needs beyond just dry cleaning. The business is also commended for its commitment to environmental responsibility.
Reviews
It all starts with customer service and this employee is friendly and knowledgeable about the services and procedures offered at this establishment. She takes the time to remind me about my internet coupons so that I may save a buck or two. Appreciate that.
Genny is absolutely amazing! Kind and friendly even though I left things in my pockets. Quick work and great cleaning of even some tough spots! Keeps my suit coats fresh and clean! Go here every year and the service never disappoints!
Photos

Hours
Good to know
- accepts credit cards
- private lot parking
Location
1320 Pabst Farms Circle, Oconomowoc, WI 53066
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