About Alpha Heating & Cooling LLC
Alpha Heating & Cooling LLC is a family-owned contractor serving Waukesha and Walworth Counties. The team consists of highly qualified professionals who provide prompt and quality service at fair and honest prices. They offer a range of services, including residential and commercial support, 24/7 emergency service, preventative maintenance plans, and equipment replacements. Reviews highlight the professionalism and honesty of the staff, particularly the technician Russ, who has been praised for his thorough explanations and quick responses. Customers appreciate the reasonable pricing, especially when seeking second opinions on repairs or replacements. The company's technicians are known for fixing issues quickly and efficiently, often completing jobs while customers are away. They also share helpful information about government incentives and rebates, making replacements more affordable. Alpha Heating & Cooling LLC aims to earn customer trust and satisfaction, ensuring a workmanship guarantee and offering financing options for their services.
We have used Alpha in the past, and will continue to in the future.
Last night my AC unit stopped working. I went online to do a service request (not expecting a response at night).
Kim emailed me within the hour a time slot for the next day.
Russ showed up and assessed the problem quickly.
Always professional and courteous.
We had a wonderful experience with alpha heating and cooling. Our AC went out right before a major heat wave and we had it replaced within a day by Alpha. They have some of the best customer service I’ve ever experienced and are a great company to work with. I would recommend them to anyone I know. I look forward to working with them when we finally need to replace our furnace. Thank you for a great experience.
Last year we bought our home and we had Russ come out to look at our aging (30 year old) AC Unit. He was very transparent, honest, and helpful with supplying us with the information we needed and was not too pushy on the sale as most companies are.
Fast forward to this week with the highest temperatures of the year, and we finally decided it was time to pull the trigger on a new unit. We called, and Kim was very helpful with getting us set up and walking us through the process. She had an answer to every question we had, thoroughly explained the process, and explained all the specials that they were running. They were EXTREMELY competitive with the pricing, and...read full review