About Truck Country
Truck Country is a mixed bag when it comes to customer experience. While some customers praise the great salespeople and the dealership's willingness to go the extra mile, others have had frustrating experiences with delayed repairs and issues with the quality of work. However, the assistance of the assistant manager has been highlighted as a positive aspect. Customers are advised to thoroughly check invoices to ensure accuracy. Overall, Truck Country seems to provide a varied level of service, with room for improvement in timeliness and transparency. Recent reviews suggest the dealership has improved in certain areas. Customers have reported receiving timely and satisfactory service, particularly for issues that were misdiagnosed elsewhere. The Oak Creek facility has also been praised for its yearly service. Additionally, a customer had an excellent working experience with a salesperson named Adam, who provided outstanding service throughout the entire purchase process.
Went in for an after treatment issue that a previous Freightliner misdiagnosed. Ended up needing to replace my def fuel pump $2813. This was taken care of in a timely manner and I was happy with the service I received. I did get another engine fault apon driving away which is my nox sensor so I'm not sure if this goes hand-in-hand. Overall I would recommend. 5/5.
Took our motorhome to the Oak Creek facility for yearly service again this spring. Told them I didn’t need it done quick but I wanted it done right. Very happy with them and will use them again without hesitation. Thanks Truck Country!
I recently bought the truck from this dealership . I had an excellent working experience with the Adam. He helped me through the whole process . The experience with this dealership and especially with Adam was great. Thank you for outstanding service .