About Shopko Optical

Shopko Optical is a business that prioritizes patient wellbeing and strives to build trust through personalized and comprehensive eye care. A recent visitor felt like they were seeing family rather than just an eye doctor, which highlights the warm and welcoming atmosphere. The team, including Dr. Turner, Joni, and Ericka, are noted for their knowledge, patience, and helpfulness in assisting with insurance and selecting glasses. Customers are treated with respect and receive honest feedback on their choices. The office is described as clean, bright, and cheery, contributing to a friendly environment. Overall, Shopko Optical is a place where patients can expect great service, knowledgeable staff, and an easy process for eye care and eyewear.

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Reviews for Shopko Optical

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  • Jan 2026

    I had a great experience at Shopko Optical in New Richmond. The entire visit was smooth and positive from start to finish. Marissa was especially wonderful—so patient, helpful, and kind. She took the time to explain everything clearly and made sure I felt comfortable and never rushed. It’s rare to find customer service like that anymore. I highly recommend this location, and especially Marissa, if you’re looking for a stress-free and genuinely pleasant experience!

  • Dec 2025

    Shopko Optical provided an exceptional experience from start to finish. Brenda's welcoming demeanor and prompt check-in process set the tone for a seamless visit. After a thorough eye examination, Brenda guided me through the selection of new glasses, offering expert advice on frames and lenses. Her ability to explain complex options in a clear and concise manner was impressive. Throughout my visit, Brenda demonstrated a deep understanding of her role and a commitment to customer satisfaction. Her professionalism and knowledge made my experience truly outstanding. As a result, I will enthusiastically recommend Shopko Optical to anyone seeking optical services.

  • Dec 2025

    Just had my annual eye exam today — I give Brenda and the New Richmond location five stars for their amazing customer service and professionalism. Every staff member I interacted with was kind, knowledgeable, and genuinely caring. They work so well together as a team, and it really shows in how smoothly everything runs. From the moment I walked in to the moment I left, I felt welcomed and taken care of. Highly recommend this location to anyone looking for quality care and a great experience!

Hours

Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 3PM
Sunday: Closed

Tips

accepts credit cards accepts insurance

Location

128 Grant Way, New Richmond

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