Ulta Beauty is a popular US beauty retailer offering a wide range of products from various brands. Customers can choose from over 25,000 items, including cosmetics, fragrances, skincare, and hair care products. Exclusive brands such as Kylie Cosmetics, Olaplex, and PATTERN are also available. Ulta Beauty's Conscious Beauty section provides products that meet specific criteria, such as vegan, cruelty-free, and sustainable packaging. The salon at Ulta Beauty offers services like haircuts, coloring, makeup applications, and ear piercing. Customers can book appointments online, and walk-ins are welcome if stylists are available.
Recent reviews highlight the skill of staff members like Sarah, who is praised for her amazing hair services and thorough consultations that make customers feel comfortable and confident. Gabby in Benefit receives positive feedback for her excellent facial wax services. Many customers appreciate the friendly atmosphere created by staff like Gabby/Gabrielle, who did a fantastic job with brow lamination, tint, and shaping. However, some experiences indicate a decline in overall customer service, with reports of customers feeling ignored upon arrival and the team environment suffering, which has impacted the welcoming atmosphere.
In summary, Ulta Beauty offers a large selection of products and salon services, with many customers praising the friendly staff. While some experiences vary, particularly regarding customer service, the overall atmosphere remains inviting, especially when served by skilled team members.
